Last Updated: 1 January 2025

rbazze Privacy Policy

At rbazze, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use the rbazze platform, how we use it, who we share it with, and what rights you have over your own information. We've written this to be clear and straightforward — no legal jargon where it can be avoided.

Your data, your rights: rbazze does not sell your personal information to third parties. We collect only what we need to operate your account safely and fairly. You have the right to access, correct, or request deletion of your data at any time by contacting [email protected].

How rbazze Handles Your Privacy

Six principles that guide how rbazze collects, stores, and protects your personal data every single day.

Encrypted at Every Step

All data transmitted between your device and rbazze is protected by 256-bit SSL encryption. Your personal details and payment information are never sent or stored in plain text.

We Don't Sell Your Data

rbazze does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate and improve the rbazze platform.

You Control Your Data

You can request access to your personal data, ask us to correct inaccuracies, or request deletion of your account data at any time. rbazze will respond to all data requests within 30 days.

Minimal Data Collection

rbazze only collects the data that is genuinely necessary to run your account, process payments, and comply with legal obligations. We don't collect data just because we can.

Secure Storage

Your data is stored on secure servers with restricted access. rbazze conducts regular security audits and applies industry-standard access controls to prevent unauthorised access.

Marketing Opt-Out

rbazze will only send you promotional communications if you have opted in. You can unsubscribe from marketing messages at any time through your account settings or by contacting support.

How Your Data Moves Through rbazze

From the moment you register to the time you place a bet, here's a simple overview of how rbazze handles your information.

01
You Register

rbazze collects your name, phone number, date of birth, and account credentials during sign-up.

02
We Verify

Your identity and age are verified using the information you provide. Additional documents may be requested.

03
You Play

rbazze logs your betting activity, deposits, and withdrawals to maintain accurate account records.

04
Data is Protected

All stored data is encrypted, access-controlled, and reviewed regularly to ensure ongoing security.

1 Who We Are

rbazze is an online betting and gaming platform operating at https://rbazze.com. When this Privacy Policy refers to "rbazze", "we", "us", or "our", it means the rbazze platform and the team responsible for operating it.

rbazze acts as the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your data is collected and processed. If you have any questions about this Privacy Policy or how rbazze handles your data, you can reach us at [email protected].

Scope: This Privacy Policy applies to all users of the rbazze website, mobile site, and rbazze app. It covers all personal data collected from the moment you visit the platform, whether or not you have a registered account.

2 Data We Collect

rbazze collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification providers. Here is a breakdown of what we collect:

2.1 Registration Data

  • Full legal name
  • Date of birth
  • Mobile phone number
  • Email address (if provided)
  • Username and encrypted password

2.2 Identity Verification Data

  • National ID card number or passport number
  • Copies of government-issued identification documents
  • Selfie or photo verification (where required)

2.3 Financial Data

  • bKash, Nagad, or Rocket account numbers used for deposits and withdrawals
  • Bank account details (where applicable)
  • Transaction history including deposits, withdrawals, and bet settlements

2.4 Usage and Technical Data

  • IP address and approximate location
  • Device type, operating system, and browser version
  • Pages visited, time spent on the platform, and features used
  • Betting history and game activity on rbazze

Sensitive Data: rbazze does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, or health information. If you voluntarily disclose such information (for example, when requesting responsible gaming support), it will be handled with the highest level of care and used only for the stated purpose.

3 How We Use Your Data

rbazze uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to the rbazze service. Specifically, your data is used to:

  • Create and manage your rbazze account.
  • Verify your identity and age in compliance with our legal obligations.
  • Process deposits, withdrawals, and bet settlements accurately.
  • Detect and prevent fraud, money laundering, and other prohibited activity.
  • Provide customer support and respond to your queries.
  • Send you account-related notifications such as deposit confirmations and withdrawal updates.
  • Send promotional communications if you have opted in to receive them.
  • Improve the rbazze platform based on how players use it.
  • Comply with applicable laws and regulatory requirements.

rbazze will never use your data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review.

4 Legal Basis for Processing

rbazze processes your personal data on the following legal grounds:

4.1 Contract Performance

Processing your registration data, payment information, and betting activity is necessary to fulfil the contract between you and rbazze — that is, to operate your account and provide the services you have signed up for.

4.2 Legal Obligation

rbazze is required by law to verify the identity and age of all players, maintain transaction records, and report certain activities to relevant authorities. Processing data for these purposes is a legal requirement, not a choice.

4.3 Legitimate Interests

rbazze processes certain data — such as usage analytics and fraud detection signals — based on our legitimate interest in operating a safe, fair, and functional platform. We always balance this against your privacy rights.

4.4 Consent

Where rbazze relies on your consent to process data — for example, to send you marketing messages — you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing that took place before the withdrawal.

5 Data Sharing

rbazze does not sell your personal data. We share your information only in the following limited circumstances:

5.1 Payment Processors

To process your deposits and withdrawals, rbazze shares necessary financial data with payment providers such as bKash, Nagad, and Rocket. These providers are bound by their own privacy policies and data protection obligations.

5.2 Identity Verification Providers

rbazze may use third-party KYC (Know Your Customer) service providers to verify your identity documents. These providers process your data solely for verification purposes and are contractually prohibited from using it for any other purpose.

5.3 Legal and Regulatory Authorities

rbazze may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or courts if required by applicable law or a valid legal order. We will notify you of such disclosures where we are legally permitted to do so.

5.4 Business Transfers

In the event that rbazze undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms that will apply going forward.

No Third-Party Marketing: rbazze will never share your contact details with third-party advertisers or marketing companies. Any promotional communications you receive will come directly from rbazze and only if you have opted in.

6 Cookies and Tracking

rbazze uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help rbazze remember your preferences, keep you logged in, and understand how the platform is being used.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for the platform to function. These cannot be disabled without affecting core features like login and account access.
  • Analytics Cookies: Help rbazze understand how players navigate the platform so we can improve the user experience.
  • Preference Cookies: Remember your settings and preferences so you don't have to re-enter them each visit.
  • Marketing Cookies: Used only if you have consented to receive personalised promotions from rbazze.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may prevent certain parts of the rbazze platform from working correctly.

7 Data Retention

rbazze retains your personal data for as long as your account is active and for a period after closure as required by law or legitimate business need. Specifically:

  • Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records are kept for a minimum of 5 years from the date of each transaction.
  • Betting history is retained for 3 years from the date of each bet.
  • Support communications are retained for 2 years from the date of the last interaction.
  • Marketing consent records are kept for as long as you remain opted in, plus 1 year after opt-out.

Once the applicable retention period has expired, rbazze will securely delete or anonymise your personal data so that it can no longer be linked back to you.

8 Your Rights

As a user of rbazze, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request".

Your Right What It Means
Right of Access You can request a copy of all personal data rbazze holds about you.
Right to Rectification You can ask rbazze to correct any inaccurate or incomplete personal data.
Right to Erasure You can request deletion of your personal data where there is no legal obligation for rbazze to retain it.
Right to Restriction You can ask rbazze to limit how your data is processed in certain circumstances.
Right to Portability You can request your data in a structured, machine-readable format for transfer to another service.
Right to Object You can object to rbazze processing your data based on legitimate interests, including for direct marketing.
Right to Withdraw Consent Where processing is based on consent, you can withdraw it at any time without affecting prior processing.

Response Time: rbazze will acknowledge all data rights requests within 5 business days and aim to fulfil them within 30 days. Complex requests may take longer, in which case we will keep you informed of progress.

9 Data Security

rbazze takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:

  • All data in transit is protected by 256-bit SSL/TLS encryption.
  • Passwords are stored using strong one-way hashing algorithms — rbazze staff cannot see your password.
  • Access to personal data within rbazze is restricted to staff who genuinely need it to do their job.
  • Our systems are monitored continuously for suspicious activity and potential security threats.
  • Regular security audits and penetration testing are conducted to identify and address vulnerabilities.

Despite these measures, no system is completely immune to security risks. If rbazze becomes aware of a data breach that is likely to affect your rights, we will notify you promptly and take immediate steps to contain the incident.

Your Role in Security: You also play a part in keeping your rbazze account secure. Use a strong, unique password, never share your login details, and contact support immediately if you suspect your account has been compromised.

10 Children's Privacy

rbazze is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If rbazze discovers that a minor has registered an account, that account will be closed immediately and all associated data will be deleted.

If you believe that a minor has registered on rbazze, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Changes to This Privacy Policy

rbazze may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically. Your continued use of rbazze after any changes have been posted constitutes your acceptance of the updated policy. If you do not agree with the revised policy, you should stop using rbazze and close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how rbazze handles your personal data, please get in touch with our support team:

  • Email: [email protected] — include "Privacy Policy" in the subject line for faster routing.
  • Live Chat: Available 24/7 directly within your rbazze account dashboard.

For formal data rights requests, use the subject line "Data Rights Request" and include your registered phone number so we can locate your account quickly. rbazze will acknowledge your request within 5 business days.

Related Policies: This Privacy Policy should be read alongside the rbazze Terms and Conditions and our Responsible Gaming policy for a complete picture of how rbazze operates.

Your Privacy is Protected. Join rbazze with Confidence.

Now that you know how rbazze protects your data, you can register with confidence. Create your account in under two minutes, deposit via bKash or Nagad, and start betting on your favourite sports and games.

18+ only. Please gamble responsibly. Responsible Gaming